HostGator

I was told this morning that the cpanel glitch I am experiencing, 4 of my email addresses are not responding and not appearing on my cpanel, is internal. Now my own emails are not working. I called customer support and they said there is a 24-48 hour response time from admin tickets. How is one supposed to run a business with no email and error returns to inquiries? I will not be with Host Gator within the week.