Wow, you had a super rough go of things. Please know that we take complaints like this to heart and are constantly working to improve our customer support. We'd love to talk with you more about this and see what, if anything we can do to make this right for you. Please email us at firstname.lastname@example.org from the email associated with your account and we'll investigate and talk to any agents who aren't doing their jobs correctly. Thank you so much.
Reputation Manager at HostGator
We are an independently owned research and review service, funded by people like you. In the spirit of full disclosure, we get paid a referral commission when you buy digital goods following some of our links. Learn more