Future Customers: Please know that we resolved this customers issues as quickly as possible and gave him a goodwill gesture of a free month of service, more than twice the amount of time he was down. While the migration took longer than we would have liked, if the customer hadn't pointed name servers at us before the migration was completed then there would have been zero down time. We have done all we can to repair the relationship with this customer. We want all of our customers to happy members of the #GatorNation . Thank you.
Reputation Manager at HostGator
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