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  • 1,80
    September 19, 2019
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support

    Comments ()

    September 19, 2019

    www.hostgator.com

    HostGator Sucks, Never Use It

    HostGator SUCKs!! - They have zero support. I purchased their business cloud plan ($9.95/mo) for long term period - 2 years, by reading some reviews that they provide good services. But then suddenly they blocked my server without any prior notification, upon contacting their chat support(which has 0 star knowledge) i found that they blocked me due to resources limit. Now I want to mention that i was hosting around 5 sites on that cloud hosting with very small traffic but if their business cloud hosting plan can not handle this then HostGator is totally useless. Further i immediately transferred my 4 sites to other hosting and contact HostGator chat support again to remove server restrictions because now their server was handling just 1 website. But they didn't provide any solution for 4 days. If due to any restrictions they block your server then be ready for a 4 days downtime for your website because their support SUCKs! They don't care about their customers.

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    Comments ()

    • Hello Satinder, Thanks for the review, it's very frustrating when things happen that you're not expecting and when they aren't resolved in a timely manner. We're happy to report that this issue was actually resolved on 9/19/19 when we saw the first review left by Satinder on another site. Thanks. Erinn Customer Advocate at HostGator

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