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Run from them like the plague!
I have been with host monster for 10 years. Up until about 7 months ago they were great. However now they are something out of a horror story.
I host very large sites with them and i literally have about 7 days of down time each month and they really could care less. Their support is a joke. They transfer you to person after person who tells you the same thing... that they dont know what the problem is and that it will be fixed soon (soon = days). If you have even a semi serious website that earns any income you know how bad that is.
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