My name is Mike I am the Business Development Manager for HostPapa.
We sincerely apologize that we were unable to meet your expectations. But we did have a large amount of Site5 customers migrate to our hosting platform who are extremely happy with the service and performance of our platform. As you mentioned all of our servers are currently located in Toronto but we are planning on expanding our data centers into the US market and although this has not happened as quickly as we would have liked it is still on our roadmap.
We have however partnered with Cloudflare to provide our valued customers with over 155+ server locations around the world to serve their static content. Cloudflare comes FREE with all web hosting accounts.
Please do not hesitate to reach back out to us and we will try our best to help resolve this issue to your satisfaction. You can ask to speak with me specifically and I'll be happy to meet with you to find a resolution.
Mike Brown- Business Development Manager
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