HostPapa

When we needed support. These folks were fast and competent. And I love that the servers are on Canadian soil.

Host papa has been my hosting company for over 10 years and has always been very helpful with tech support when I need it. THe server has never gone down to my knowledge, nor affected my sites. Price is pretty good and they can usually guide me through tech problems as they arise.

With the tools provided to build your own web sites make it easy and support is great if require any assistant.

I was given the opportunity to create a website for a not-for-profit organization, I took a couple of wordpress courses and started to research host providers. I received recommendations from other website administers, but after doing a lot of research I selected HostPapa, initially because of the price comparison. I have no experience whatsoever with a host provider and producing a website so I made a lot of errors at the beginning of my project. HostPapa's support team was both patient and extremely helpful. They continue to help me whenever I do something amateurish, they don't even laugh at me. I am very glad I selected HostPapaI not only fro the price but also for their excellent customer service and technical support.

Even though I only recently started my own website (I use HostPapa for the domain and hosting), they have been nothing but friendly and welcoming. Each time I had a question or a problem to solve, the responds were quick, and problems were solved. The price is by far the best for people with low budget considering what you are getting in the long run. Sitebuilder is also very easy to use once you get hang of it. If you need a website for lifetime (or just for a long number of years), don't know anything about coding, want quality service then HostPapa is the best option for you!

I've been with HostPapa for about 10 years now, they offer excellent service and most important, tech support is always good and helpful. Would not go to anyone else.

I have been with HostPapa for 7 years and never regretted it. It was not my first hosting experience, but the most reliable so far. I have hosted between 3 and 10 domains and different websites at different times simultaniously and never experienced any difference. Applications selection is good for my needs and I never really had a need for anything more. Tech support was engaged a few times for various reasons, but I was getting things sorted out at impressive pace. Well done.

This is the best web hosting service that i have tryed. As im f rom canada and my domain is more for Canadian user, local server web hosting is the best choice that i could have done. Thank you HostPapa.

Excellent. Every time I have needed tech help I receive a quick response time and efficient service. Thank you Hostpapa

I was looking to move to new hosting because of cost, and decided on HostPapa, based on good reviews I found. Transferring my domain had its challenges, but support was very quick and helpful, and it went through without a hitch. Since then, there have been no issues with my site. Lately I've been setting up an addon domain, and support and help for this has been great. The online help is good, and guided me through the set up, and chat sessions sorted out additional questions I had. Support is so important in matters where knowledge is lacking, and hostpapa have exceeded expectations. Thanks

Customer service is above and beyond, pricing is fair and I have not had any serious problems to date! Keep it up guys!

Very quick and excellent customer service, instant resolution of the problem. Highly recommended web services.

The thing about HostPapa is I almost never interact with them. And that's a good thing. I've used a few different web hosting companies over the past 20 years but HostPapa has consistently provided the most reliable service and when I have had an issue, their support staff has been quick and efficient. I create my own web sites and upload them via ftp or the file manager (both work as they should) so I can't speak to any of the software provided but I did set up a Wordpress Blog and that was very quick and easy. I really have no complaints. I would recommend HostPapa to anyone looking for a web host.

I have been with Hostpapa since 2011. It started out with one domain and now I run 8. There has never been a serious issue of any type with the office or tech support. The price is excellent for the service provided. Up time is better than 99.9%. The people that run the place are very helpful and do their best to answer any questions in a respectful manner.

Fast, efficient and friendly customer service!

I have been using HostPapa for about 6 months now for my email & domain hosting. They have been great to deal with, their support is awesome and the pricing is better than could be expected!

When felt helpless you guys were there for me in a matter of seconds! Wanted to let you know my appreciation by giving you 7 stars not just 5. Thank you!

too expensive to continue for a business that isn't generating revenue

New to hosting, I had to use tech support often. They were always fast to reply and always with clarity and professionalism

I've been searching for the most affordable yet reliable webhosting and finally found it with hostpapa.

Have been using hostpapa for my personal website for 3yrs now and am very happy with the serivce, uptime, and especially the customer service provided. So much so I have referred three businesses I work with to hostpapa and they have all switched their accounts over.

I enjoyed every moment of dealing with Hostpapa, they have an excellent service attitude and couldn't be more helpful. They got me a hosting novice up and running in a couple of hours from start to online. 10/10 for service.

I have been with HostPapa for about 2 years. I was looking for a web hosting service that would guarantee my data to be always resident within Canada as I work with several public sector clients and it is part of their privacy requirements. HostPapa was able to provide what I needed. It is a bit more expensive and cPanel is slightly less user-friendly to other control panels I've worked with from other providers, however those others don't meet the Canadian data residency requirement. The best part of HostPapa is their tech support team. They have been just brilliant and timely at addressing my needs, every time I've called. Overall, I am quite happy using HostPapa as my web hosting provider.

Easy to get started. When I had questions about set up, support was very fast to help.

I was with a host called Site5 last year when I received an email from Derek at Hostpapa stating that Site5 was acquired, their service would change for the worse, and a majority of the original server health and servicing teams had onboarded with Hostpapa. I was extremely fond of the servicing from my previous host, so I started asking questions about the service. They even had Jamie (the CEO of Hostpapa) court me as a lead. I was concerned over the server's physical location and latency, but was assured by Jamie that "we are opening up DC's in the USA this year (probably match your timing)." I took the bait and migrated over a vanilla Wordpress blog to start and my page load time had gone from an average of 3-4 seconds to 12-13 seconds - even with site caching. I waited a little bit longer for that US-based server. It never came. When I asked about it again I was met with radio silence. They refused to look at resource usage across the shared environment. When I submitted a support ticket about site speed they sent me to the knowledge base and closed the ticket. When I asked to be refunded a prorated amount for hosting, I was denied. I had only used 6 weeks out of my 52 week purchase, and even a partial prorated refund would have been satisfactory. They refused to work with me. They basically stole my money with yes-sirs and false promises and delivered a level of service that was far below expectations. Based on my experience, my opinion is that Hostpapa provided a minimum viable product marketed as a top tier solution. If server location, resource balancing, and page load time is absolutely something you're concerned about, consider taking your business to another hosting company.