Hostwinds

A few times, I’ve had dumb technical questions. Once I forgot my password because I hadn’t touched my web site for over a year. Another time, I couldn’t figure out which address to use for uploading. Each time, Hostwinds answered within hours, if not minutes and solved my problem. My website has been with Hostwinds over five months, and it’s run perfectly the entire time.

Hostwinds has impressed me from start to finish: it's very affordable, and I thought that'd come at the cost of customer service. But when I opened a support ticket with them late on Sunday evening and came back to find the problem fixed less than an hour later: no faffing around, no further information needed from me, my fairly obscure Drupal permissions issue was just sorted out without quickly and easily.

I don't use a lot of services, but the main thing for me is that I have never had problems that demanded extra time & attention or technical expertise that I don't have. Everything was very easy.

I have tried many web hosts but can say that finally, I found the best place. It is Hostwinds web host. I contacted their support, they were responsive and found the best solution for my needs. Well worth every penny the support you receive is excellent no matter what time of day you get in touch there is always a prompt response to any query.

My college advised me to switch to Hostwinds as I was upset with my old hosting company that I decided to move my website to them. Hostwinds helped me much in this transmission! I didn't lose any files and my site was offline no more than an hour. Hope for a bright future with this hosting provider.

Hostwinds has always been there with Outstanding service and support. I have all my websites hosted with this web host and have since March 2019. Not only does this host has very fast and reliable services, but their Support has also always been top notch. We have been with many other web hosting companies in the past and their services don't even compare to these guys!

Never once have I had any problems with Customer services, their 24/7 support is excellent, I've had a few issues to start with, but within an hour it was all sorted by email. I would highly recommend them. Good value for money.

No complaints here! I give major props to their support team! I was having difficulties understanding the CP and everything else that comes with building a website but they made it easy and helped me out step by step. This is going to be a long long term relationship!.

Transferred 3 domains, website and blog site from another hosting company to Hostwinds. Since I am fairly new to internet programming and that sort of thing I have used it several times. Wow, I must say they are GOOD! I have had responses in a short amount of time and they have solved my problem every time. Excellent service!

They are reasonably priced, reliable, and have a multitude of options available. Hostwinds don't make you sign a contract, (we have a shared hosting package) and you can really customize your sites because they don't impose what applications you can install on your sites as other web hosts do. All in all, their SSD hosting service has been good. Recommended.

*PLEASE STAY AWAY FROM HOSTWINDS!* I had over 25 websites and used their service for the past 5 years, so I know what I am talking about. They do not offer tear 2 support over the phone. Which is usually the people you need to talk to when you call for support. You can only speak to support through tickets. They refused to update my servers PHP (which reached the end of life) and was letting my sites get hacked. They also refused to move my sites to a new server with a newer PHP. A single 5-minute technical support phone call takes all day through tickets (because you can not reach them). I called and canceled my service over the phone with the manager and also submitted a ticket to cancel and they kept charging me for two months of no service. THEY WILL KEEP ALL YOUR MONEY>>> NO REFUNDS. They would not even refund me for my site which was going offline every ten minutes due to their server being overloaded with too many sites... STAY AWAY FROM THEM, YOU HAVE BEEN WARNED!

Guys, thanks for updating my package and moving the site so quickly. Hostwinds guys really do a great job. Speed, uptime and trustworthiness is what they have provided me.... and I am really enjoy using their hosting service as well as tech support help.. Just contact them directly and see what you'll get exactly.

I've always had prompt and helpful service from Hostwinds in my personal projects, so I recommended them to my company when we started building a new site. We launched that yesterday, migrating our website over from another provider while keeping our mail servers with the other guys. Customer support is very quick and can be contacted through msn for even quicker responses. I have never had a problem with downtime because it always seems to be up. Besides, the prices are very reasonable.

I canceled a service but was never issued a refund automatically. Their policy states you must request a refund. You also must request a refund within 30 days of canceling the service. No one should have to request a refund. It can also take 5-7 business days before a refund will show up in your bank account which takes up already 7 days of your time. By the time you figure out that you have to request a refund, your 30 days are finished and they can keep your refund.

I have all my sites hosted with Hostwinds and have nothing but praise for the service. The backup and quick responses to my emails are second to none. It is unrealistic to ask for an immediate response, but Hostwinds usually responded to my request within 15 minutes. What makes this decent SSD web host better than my previous host is the price and feature.

You can't get any cheaper than Hostwinds! I like that I can access a load of services from one company, too, no need to go anywhere else.

I'm a new business and I can't afford downtime or wasted time fighting with a website or web host. My colleague recommended Hostwinds and I'd like to do the same. Very helpful support, streamlined account setup. I was never worried about security. Excellent.

Hostwinds' word press features are user friendly; coming from someone with little to no experience. The Hostwins’ panel is easy to navigate and the templates help to inspire new ideas for my site as well as organizing content isn’t annoying.

Amazing service! Had some questions about their shared web hosting plan. Their support staff was very helpful and answered all of them.

Totally reliable service and great technical support, even when dealing with people like me who do not talk 'computer language’ someone is there to help and talk you through any problems you have. Help is just a phone call away. You can't ask for better service.

The service is excellent and the people, tech support and sales are courteous, helpful and friendly. They are knowledgeable in fixing issues if they occur. Good job.

I just wanted to give feedback saying that Hostwinds technical support really helps me a lot and I really like when they help me. Great service, fast setup. The hostwinds team from sales helped me out. I even got a phone call from them confirming that everything was set up and working ok, in 8 years experience with various hosts, I've never gotten that kind of follow up. They're awesome!

If you want a great host that really produces results, Hostwinds SSD hosting is the way to go. They managed to get my database up and running again quickly. And they took over and managed to re-install and re-create a phpBB database for me for future use. The were both very helpful, quick and efficient. It gives us a great place to showcase our site to our customers, and it has increased our sales dramatically.

Just want to pass on how grateful I am and the pleasure it has been in dealing with Hostwinds. 1st class service from these guys, tried many hosting provider over the years but none dealt with problems and issues as quickly and as professional as Hostwinds SSD vps hosting. Would highly recommend.

I switched to Hoswinds web hosting a few months ago and they have impressed me. Their basic plan has many more features than my previous host and their support is amazing. The transfer was simple and I am definitely where the grass is greener.