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I am happy. Recommended.
I have wanted a few things changed with my account and they have all been done within minutes of me asking (upgrading and downgrading packages). Hostwinds' reliability is great with little downtime, the cause of which is always explained beforehand or immediately if it was unplanned, but what really stands out is their customer service. I have sent a handful of tickets to support and I always receive an answer promptly (often within minutes).
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