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  • 3,00
    October 02, 2017
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    October 02, 2017

    my 1.5 year legal nightmare with InMotion

    InMotion legal dept. accepted a complaint against me concerning IP violations, which turned out to be a hoax. I was given no advance warning and no option other than to comply with the (non-existent) violation. But that wasn't the worst. /// They grossly mishandled the whole affair, and when I presented evidence of this, the attorney insulted me. Example: /// *****[ begin quote ]***** >> On Oct 30, 2015, at 7:53 AM, Hannah W wrote: >> Dear Mr. Gonzalez, >> I have the impression that you did not read any of my mail, either the >> initial response or my latest one. >> Are you aware that the complaint in question is a hoax? /// > On Fri, Oct 30, 2015 at 5:16 PM, Christopher Gonzalez wrote: > >> First, neither my client nor I are your or any customers' advocates. >> Second, I read your response. >> Third, it appears may not have read (or understood) my client's terms and >> conditions (which you agreed to abide by when you signed up for services). >> Fourth, it appears you don't understand the law as it relates to web >> hosts. >> Fifth, if you have an issue with the complaint, simply contact the >> complainant directly to resolve the issues. >> Lastly, have great day! >> Christopher Gonzalez /// > On Oct 31, 2015, at 10:17 PM, Hannah W wrote: > Perhaps I understood the client's terms of use better than you think. > This is from the INMOTION Terms of Use regarding complaints of copyright > infringement: > > [ I quoted 6 precise requirements ]----------------------------------------------- > PLEASE NOTE THAT THE COMPLAINANT DID NOT MEET NO. 2 / 3 / 5 / 6 in the > above conditions. > I regard your client to be in breach of contract. > And I regard you to be a really poor advocate for the interests of INMOTION. > Hannah W /// From: Christopher Gonzalez Sent: Monday, November 02, 2015 12:12 AM Re: Notification of Copyright or DMCA Infringement Complaint /// Nope...not understood. /// Christopher Gonzalez *****[ end quote ]***** The only reason I didn't sue the company is because I live outside the USA. In the end I had to sue the hoaxer (who lives in my country) in order to release my domain from suspension. After they got a copy of the court decision, they cancelled the complaint. But I never got so much as an apology. I was a loyal InMotion customer for over 5 years, but my confidence was totally shot. inMotion Management refused to get involved - it seems their 'legal dept.' is just this one attorney, who is not accountable to anyone. I asked Support if they could gurantee that this nightmare would never happen to me again. They could not. So I found a new web host.

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