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  • 5,00
    October 04, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    October 04, 2017

    Great Tech Support

    I recently had an issue where I couldn't access the back end of my wordpress site. I emailed tech support about it and Tyler K. got back to me with detailed instructions on what happened and how to fix it. I was very grateful and was able to get back into the site and fix the plugins. I know most customer service departments do not take the time to really look into the issue these days. It seems like any time you email a CS department, you might not even get a native english speaker who can understand your question. Not the case here. The Tech Support was thorough and I could tell that they didn't just send me a canned response, but took the time to look into what the problem could actually be, and send me a resolution that I could take from there. Bravo InMotion Hosting. You've won a customer for life.

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