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  • 1,40
    September 05, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    September 05, 2018

    If it was easy I'd change

    In Motion is lost in it's own quagmire. I've spent more than 30 hours trying to trace down how to do a simple price change using the tool they suggested. The path they gave made it so my site can't even take orders any more. When I complained about that, they told me to go to the plug-in company they recommended, which means they not only don't know how to fix it, they don't care to. When called for help, I waited on hold for now going on 2 hours. I'd chnage hosting companies, but to simply get here was an adventure that the non-technical wouldn't want to try. The ridiculousness of their "support" is beyond terrible.

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