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Longtime customer, soon to be former customer
Inmotion Hosting is awful I wish sites like this would stop recommending them to unsuspecting customers. Webites seem to be down more often than they are up. The speed is much slower compared to other hosting companies in this price range. Hold times for dealing with customer service are ridiculous. Some of the reps are polite and helpful while others are complete a-holes. Either way, they never apologize for the problems they cause (which have become more and more frequent). If you're running a business, you don't have time to spend several hours per week dealing with these people and trying to get your site running.
I should also mention I have been an Inmotion customer since 2009. There service used to be great. I don't know if they're under new management or what but those days are over. I would strongly advise anyone against doing business with this company.
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