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Quality trend
Years 6 Months-
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InMotion Hosting insights
Updated: 16 May 2022 | Next update: 23 May 2022Lost to
Total lost 1,694,702 to:
- 282,396
- 98,408
- 86,090
- 65,595
- 50,385
- 43,945
- 38,024
- 25,813
- 20,086
- 19,730
Terminated domains
262,595
Gained from
Total Gained 1,791,508 from:
- 216,311
- 40,458
- 34,480
- 34,410
- 31,463
- 27,440
- 19,679
- 15,111
- 14,330
- 14,325
Registered domains
718,286
Lost to
Total lost 1,694,702 to:
- 282,396
- 98,408
- 86,090
- 65,595
- 50,385
- 43,945
- 38,024
- 25,813
- 20,086
- 19,730
Terminated domains
262,595
Gained from
Total Gained 1,791,508 from:
- 216,311
- 40,458
- 34,480
- 34,410
- 31,463
- 27,440
- 19,679
- 15,111
- 14,330
- 14,325
Registered domains
718,286
InMotion Hosting TLDs
Total Domains:
334,313About InMotion Hosting
InMotion Hosting is one of the best web hosts around and is the most popular choice among businesses for a secure and reliable experience. Established in 2001, InMotion Hosting can be considered a veteran in the web hosting industry. Backed by a team of experts with diverse technical backgrounds, InMotion Hosting focuses on the latest technology to provide the best reliability for a smooth experience. Being a business-oriented company, they offer you a choice of data centers for faster speeds, FREE Automated Backups for peace of mind, and 24/7 US-based in-house support. They also offer different hosting platforms to grow with your needs (Shared, VPS, and Dedicated). Overall, we think InMotion is a great choice, particularly for businesses.
Show full textInMotion Brief Overview
When it comes to web hosting, there are easy as many options available as there are stars in the sky. In fact, without a little bit of prior information on either the business, functions, or classes of hosting one might be looking to purchase, we haven’t a clue at all how a conscientious web master could ever make an optimal decision. With that in mind, we feel it’s our duty to bring you the absolute best and the absolute worst on the most popular web hosting providers in town: And falling squarely into the former category, may we now present InMotion Hosting, a long-standing industry leader and innovator within the field.
InMotion Hosting is one of our favorite options for personal, business, and dedicated hosting, offering a wealth of plans, features, and support designed to keep your Web presence running smoothly. But then again, all of that stuff can be ascribed to just about every web hosting business in the book. So, when the quick hits the bone, who in the heck really are InMotion?
Who is InMotion Hosting?
InMotion first took on its name and business way back when in 2001, arriving out of a merger between business and Internet capability. As such, the provider offers a unique focus to the business consumer, bringing an unparalleled level of services and support aimed at keeping Web-necessary content online at any and all times—even during periods of extreme stress.
InMotion Hosting Awards
The company has been winning awards for these stellar services since as early as 2003, racking up a truly astonishing number of commendations since. Among these is the Drupal Association “Organization Member” aware, a CNET Certified Service Provider, an A-Rated Accredited Business with the BBB, the “Best Business Web Hosting“, the “Best Ecommerce Web Hosting“, the “Best VPS Hosting” awards from WebHostingGeeks.com, and the “Best Business Hosting” award from 100WebHosting.com—all of these given in the latest 2011 year. In other words, the company has existed for more than a decade but has not slacked off on its duties during any time in that period.
InMotion Hosting Customers
Backed by a team of experts with diverse technical backgrounds, the company claims to be committed to its customer base, and according to its continued growth, it seems to be living up to all the talk.
As mentioned before, InMotion comes absolutely loaded to the gills with all kinds of awards, commendations, customer testimonials, and general pats on the back. The company has been turning heads since its initial inception a decade ago, and now supports a track record few—if any—other web hosting providers can match.
That all might be well and grand, but when it comes down to things, what in fact are those services that are so award-winning? Is it possible to knock them down into only a few bullets? In fact yes, yes it is!
Blazing Fast Hosting
One of the things we love most about InMotion is that it allows the user to choose their server of origin, an unprecedented level of control that we can’t match to any other web host. Typically, a shared hosting experience assigns the user a databank somewhere in the country. This datacenter may or may not be closest to the user’s home demographic, potentially stripping the consumer’s site of all useable performance. In comparison, InMotion offers two East and West coast oriented options, based on their Max Speed Zones system.
This system provides unparalleled protection and performance across the board, no matter what market you’re attempting to reach within the continental United States. In addition, for those hard to reach spots (like our native Denver) InMotion offers peer-based connectivity to give extra boosts as needed.
Green Like A City-Slicker Rancher
Believe it or not, server banks are actually one of the premier causes of pollution in modern times. InMotion is one of only a few select companies to recognize this fact and to have taken measures to lessen their initial impact. For example, the company now runs its technology and cutting-edge cooling systems that reduce server grid drain by as much as 70%. There’s also the fact that InMotion plants 5,000 trees a year to offset any negative impact it may put into the ecosystem. All in all, InMotion is green as it gets, and that’s an incredible thing.
InMotion Hosting Support
However, it isn’t just features, or general overviews, that get our goat about the web hosting company. In fact, almost more than anything else, it’s their unique dedication to solving and preventing customer complications as they arise. InMotion offers a fully operational 24/7 chat line for customers to call, day or night, for resolutions to their web hosting conundrums as they appear.
Should you find yourself without a telephone, there’s absolutely no reason to panic. In fact, InMotion offers more than enough additional ways to get the job done, and have your website back up and running in no time. This includes a dedicated email support ticket system, live chat to aide you day-or-night directly from your computer, traditional email, and of course, the social networks.
Telephone Sales: 888-321-4678 x1 or 757-416-6575 x1
Telephone Support: 888-321-4678 x2 or 757-416-6575 x2
Email Sales: sales@inmotionhosting.com
Email Support: support@inmotionhosting.com
Google+: https://plus.google.com/109777154476249834137/
Facebook: http://www.facebook.com/inmotionhosting
Twitter: https://twitter.com/inmotionhosting
InMotion Hosting Help Center
In addition, InMotion also offers a full support center that’s loaded with a knowledge base of Alexandrian proportions. There’s website and email tutorials, as well as domain name set-up information, and even tutorials on general website education. It’s as if InMotion secretly has a hidden agenda, and it’s to make you smarter than you were when you went in! And when all else fails, there’s also a community support forum where you’re free to ask other customers for their time-earned and trial-and-error advice.
All in all, InMotion offers quite an impressive package on paper. They’re award-winning, have lasted over a decade, and offer a set of features that can be boiled down into a simple list, yet still strike the reader with a sense of overwhelming pizzazz. But don’t think we’re done with the company just yet: In fact, we’re only just warming up! Stick around, as we now change gears, and head directly into the hosting plans themselves to look for even more reasons why InMotion is one of the premier choices in online Web hosting.
Web Hosting Plans
We have detailed a few of the ways in which InMotion might appeal to the carefully selective webmaster, and we have given a few of the ways in which InMotion is prepared to help its customers with any technical problems, should they arise. However, what we have not yet discussed was perhaps the most crucial part of the whole scheme—the hosting plans themselves! To this end, we are now prepared to dish the full details on the topic. So without further ado, dive on below to peep the full details on what makes InMotion’s web hosting plans absolutely essential for the conscientious business with a desire for a firmer Web presence.
Shared Hosting (For Personal or Business Use)
Without a doubt, shared web hosting is certainly the largest part of the market, and we have a feeling most of our readers will be looking for a quality package in this category. Shared web hosting is, after all, a great way to save on initial overhead while still garnering an incredible level of performance and Net presence. But how does InMotion stack up? Is it possible to achieve this level of success with the web host? The short answer: Totally yeah!
Right off the bat, InMotion promises to deliver the performance you want at the price you need. Just take this quote, which we’ve pulled directly from the company’s shared hosting page:
“Rest assured, you will get the best quality hosting from InMotion – even if you are shopping for cheap hosting.”
We’re willing to take InMotion at face value, but the facts are all there to support exactly this sort of claim. Consider the fact that the company offers not one, but two different shared hosting plans.
One, the Value Class Hosting is fast, offers SPAM protection, 2 MB attachment size, and even a web site builder. Should you need a little more oomph, there’s also the Business Class Hosting tier, which offers 50% faster server speeds, thanks to the Max Speed Zone capability, as well as increased attachment size, daily backups, 5 bandwidth providers, and a premium-style website creation tool.
And across the board, InMotion offers a mammoth amount of functionality, including MySQL support, dedicated email accounts, FTP access, shared SSL, additional sub-domains, and even support for popular coding and development platforms like WordPress, PHP, HTML5, and CSS. All in all, it’s an impressive package and one that starts at as little as $3.00 a month.
Visit http://www.inmotionhosting.com for more information.
VPS Hosting (For Ecommerce Websites)
But what if you’d like just a step-up, but aren’t quite ready to commit to a full-on dedicated server with your business? What if you’d prefer to have your data physically separated from all the other tenants of the server, but can’t quite cough up the budget to get it done with a unique hardware set? With InMotion, it’s no trouble at all! The hosting provider offers a wealth of comprehensive and powerful virtual private server hosting options that are guaranteed to meet your needs and then some. Best of all, these plans start at only $39.95 a month—a cheaper price than we’ve seen just about anywhere else on the market.
For that money, users can enjoy a bevy of ground-breaking features. These include 24×7 managed support, exactly as we mentioned in the previous articles. This means that day-or-night, InMotion is available via phone, live chat, or email to help you with your virtual hosting needs. In addition, the company also offers burstable RAM for when peak periods creep up, as well as full data backups to preserve and protect your site from unwanted down-time. Not to mention a full cPanel and WHM license, granting you unparalleled access to the inner workings of your site—without even any need for complex HTML or CSS coding knowledge!
To throw some last numbers into the mix, consider this: A virtual private server hosting experience with InMotion comes stock with up to 1024 MB of RAM, 3 GB of burstable memory, 1500 GB transfer limits, and 160 GB in RAID 10 Fault Tolerant Disc Space. And if that doesn’t sound like a bargain to you, we don’t know what else we can say (except move on to the next category, Soldier).
And finally, the big one. If you’re looking for the utmost in performance, security, and personal web power, there’s no better option than dedicated server hosting. Typically, this kind of hosting would run you a quick bundle to own. But with InMotion, it’s nearly a walk in the park! Starting at as little as $199.95 a month, you can own and operate your very own server without even having to lift a finger. This process is made even more powerful by the fully-capable 24×7 support mentioned earlier, which guarantees your server is managed and operated personally by trained professionals. Should you be dissatisfied with the server’s performance, though, the company offers a full, 30-day money-back guarantee: An offer we have not seen anywhere else but InMotion for dedicated hosting.
To round out this part of our InMotion overview, have a look at some of the raw statistics (and power) behind the servers. A dedicated server with the company earns you up to 2.53 GHz, Intel Xeon Quad Core performance, tied to an 8 MB CPU Cache, and 8 GB RAM. In addition, pans max out at a whopping 500 GB disc space, and a 2500 GB monthly transfer limit. Add to this a full cPanel license, 2-Hour hardware replacement, and no set-up fee, and you’re looking at a solidly budget way to experience top-end performance.
Whether you require a simple personal or business website, a more powerful virtualized environment, or your own dedicated server, InMotion Hosting definitely makes a fine choice for your web hosting needs and our visitors have confirmed that over the years.
Common Customer Complaints
When it comes to web hosting, there are fewer names we recommend more than InMotion Web Hosting. The company has been in the business for one heck of a long time, and as such, they’ve really built up quite a reputation. In our reviews of them, they’ve appeared to offer some of the best features around and at certainly one of the better prices. However, paper looks can often be deceiving, especially in the world of web hosting. With that in mind, how is one really to know what the web hosting experience is like with InMotion? Simple! Read our user reviews.We’ve taken the liberty of compiling a few of the choicest and most clearly stated negative reviews we’ve received on the site about InMotion. You’ll find them all below, categorized by section, but before we get there, why not take a second, hard look at who InMotion claims they are? We feel it’s our duty to keep you informed, and as such, you’ll find a short summary below of some of InMotion’s biggest selling points.
First and foremost, InMotion is best known for its Max Speed Zone placement areas. The idea behind this is simple: The company puts data centers along both the East and West coasts and then allows the customer to choose between them. In this way, they can obtain a faster internet connection by choosing a point that’s closest to either their own home base or even their website viewers. It’s an ingenious idea, and it’s won the company a number of awards over the years—including several "Best Web Host awards". However, as stated earlier, there’s really no way to know just how good a web host’s technology is without looking at real, first-hand experience. With that in mind, let’s go ahead and dive right into some of the more common complaints and problems our readers have experienced with InMotion, starting with:
Sales Department Complaints
Hard-to-Get Refund: By and large, one of the most common complaints we received from our readers concerns the promised 30-day money-back guarantee. By all indications, it appears that InMotion is somewhat reluctant to give up a client once they’ve been signed. In fact, it appears the web host will try just about anything to please a customer, save refund their money. Our users have had the company swap their server, add additional features, change various services, etc. Sadly, though, it appears they aren’t s ready to simply hand back the cash—an aggravating experience no matter how you slice it!
Site Building Hoax: We haven’t seen as much of this complaint, but because of its severity, we still feel it’s worth mentioning. Apparently, it’s a rather hit-or-miss affair when it comes to having InMotion design your website. We’ve had a few readers complain of early payments, and then terribly late—or even non-existent—web designs being returned. In other words, some of our readers have paid for web design, only to never receive it, or acquire it far beyond the promised deadline. If true, this is quite a troubling report.
Technical Support Problems
Not Very Helpful Help: We’ve seen this complaint with a few other major web hosting companies, and sadly, it seems like an epidemic. By all indications, the tech support specialists at InMotion seem to have a bit of a hard time providing answers or support for common hosting problems. Our readers noticed a special issue with virtual private servers, which the tech support representatives seemed ill-equipped to answer. All in all, we’d like to say you’re guaranteed a quick and professional solution from your tech support rep, but with the user reviews we’re getting, it just doesn’t seem to be so!
Localized Downtime: Another issue our reviewers have been experiencing relates directly to the unique hardware layout we discussed earlier. It appears that, on occasion, one of the coastal databanks will go down, taking a load of websites with it: However, this usually spares the other coast any pain. On top of this, we’ve been getting numerous reports of long downtime, sometimes as much as several hours. Overall, we’re starting to get the feeling that the promised 99% uptime isn’t quite as accurate as InMotion would have us believe. The complaints don’t seem too out of the ordinary for a shared web host, but it’s still not spectacular news.
Functionality Problems
Too Techy: On a more interesting level, it appears that some of our users—even the brainy ones—found the hosting experience with InMotion to be just a tad too tech-oriented. They often reported problems using the provided utilities, including the site builder, control panel, and even file uploader. Overall, it appears someone with even a basic understanding of modern technology can get by with InMotion, but headier problems will take a near rocket scientist to complete. And in our eyes, any web host that has you hitting the textbooks just to enjoy its service is hardly worth our time.
Hacks Among Us: On another note, it appears that the web hosting provider is particularly prone to hacking. We’re hearing most of these reports emerging from the dedicated server camp, but no matter how you slice it, it’s still quite an uncomfortable feeling to know your data is at risk. The provider promises they’ve taken every necessary security precaution, but until we stop seeing reports of malicious break-ins, we can’t yet recommend InMotion for their security or stability against outside malevolence.
All in all, we haven’t seen quite as many complaints out of the user reviews with InMotion as we usually do with other hosting providers. Still, you should always check our user-created reports before signing any dotted lines or agreeing to any forms of service. You just never know what you’re getting into, but with our user reviews, you can at least have a general idea.
Compare Inmotion vs Siteground, another great host with the same popularity among webmasters.
InMotion Hosting hosting plans
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OS Name
Money-Back Guarantee
SSD Included FREE (Others Charge!)
MySQL & PostgreSQL Databases
Disk Space (GB)
Montly Transfers Included (GB)
Websites on 1 Account
FREE Domain Registration or Transfer
FREE* No-Downtime Website Transfers
FREE Data Backups (Others Charge!)
24 х 7 х 365 US-Based Support
Free Advertising Credits
Free Wesite Builder
Max Speed Zones™
Pro Level Support
E-Commerce Ready
PHP, Ruby, Perl, Python
PHP 7 Supported (up to 3x faster load times)
SSH Access
WP-CLI Enabled
Easy Google Apps Integration
Business-Class Hardware
Easy Control Panel
Over 400 FREE Applications
WordPress, PrestaShop, or Joomla Preinsalled
Safe Application Roll-Back
Parked Domains
Sub Domains
SPAM Safe™ Email with IMAP
90-Day Money-Back Guarantee
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Intel® CPU Specs
Clock Speed
Cores / Threads
CPU Cache
Front Side Bus / Intel® QPI
RAM Included
Disk Space
Free SSD
RAID Technology
Monthly Premium Transfer
FREE Launch Assist
Dedicated IP Addresses
cPanel + WHM Free
Setup Fee
Hardware Upgrades
2-Hour Hardware Replacement
100% Dell or Lenovo Servers
Top Tier Network / 99.999% Uptime
SSH Access
Optional Root Access
Individual Custom Firewall
CentOS 6: Enterprise Linux
True Comprehensive Suppport
30 Day 100% Money Back Guarantee
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FREE SSD - Up to 20x Faster Than Spinning Drives
High-Availability
Snapshots
Resource Monitoring Dashboard
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Fault Tolerant Disk Space
CPU Cores
Email Accounts
FREE Domain
Dedicated IP Adresses
Free Launch Assist™ (2 hours with our SysAdmins)
Full cPanel License ($200/yr Value!)
Domains/Websites Allowed
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FREE SSD – Up to 20x Faster Than Spinning Drives
Disk Space
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FREE Domain
RAID 6, SSD Drives
Billing Software (WHMCS)
Domain Reseller Account (eNom)
Launch Assist ($99 value)
CentOS: Enterprise Class Linux
Supports Multiple PHP 5 versions
Domains/Websites Allowed
Dedicated IP Adress
Additional IP Addresses
Full cPanel License ($425/yr value)
cPanel Transfers
Backups
SSH Access
Auto Installer (Softaculous)
Private Nameservers
DNS Clustering
IMAP, POP and SMTP
Green Data Centers
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InMotion Hosting customer reviews (1,508)
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September 12, 2020Hi I am a surgeon. I am not a developer. I do not know server management, but I like to play with this. I want to have the best-dedicated server of the World for my hospital website. I bought a CC-2000 dedicated server of Inmotion. I started meshing my server myself to make it faster and powerful. My aim was that the site should load in less than 2 seconds. Sometimes I installed LiteSpeed, sometime Imunify 360, some tome Cloud Linux, sometimes even I tried to experiment with Varnish, and so on. Few times I uninstalled everything and try to reinstall OS myself from scratch by SSH. Everything I did myself searching and reading how to do on Google. Ultimately I meshed up my server. I became so sad and frustrated that I started blaming the server of Inmotion. I started shouting at chat with their staff. I thought that there is a problem with the server. But they are so calm and honest that they never blamed me. When I became frustrated because my site started giving errors, they tried to help me out, and in the end, they gave me a new server without asking any money. They took all the blame on themself and given me a more powerful dedicated server without charging anything extra. One thing more that their network is so fast that when I took Cloudflare paid Service, my site become slow, and without Cloudflare, loading is fast. Inmotion is the best-dedicated hosting provider in the World. I also took promise after this incidence that I will never touch my nicely running server of laparoscopyhospital.com. The best and most beautiful things in the World cannot be seen or even touched - they must be felt with the heart. Thank You, Inmotion.
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Inmotion Hosting is awful I wish sites like this would stop recommending them to unsuspecting customers. Webites seem to be down more often than they are up. The speed is much slower compared to other hosting companies in this price range. Hold times for dealing with customer service are ridiculous. Some of the reps are polite and helpful while others are complete a-holes. Either way, they never apologize for the problems they cause (which have become more and more frequent). If you're running a business, you don't have time to spend several hours per week dealing with these people and trying to get your site running. I should also mention I have been an Inmotion customer since 2009. There service used to be great. I don't know if they're under new management or what but those days are over. I would strongly advise anyone against doing business with this company.
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[continued] they're under new management or what, but those days are over. I would strongly advise anyone against doing business with this company.
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Useless hosting unless you pay for the most expensive options! They don't take responsibility for anything. My websites are offline a lot, and I mean A LOT!
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April 14, 2020I am a fairly new InMotion customer. I have used Bluehost for 13 years for almost all my domain name registrations and websites (lots of personal projects, work-related websites, volunteer organization websites, websites for friends, etc.). When I started having recurring issues upgrading old PHP versions at Bluehost, and then had multiple LONG waits for Tech Support, I started looking around for another hosting company to host my podcast website. After doing a ton of research, reading lots of reviews, and talking to a number of hosting providers, I decided to go with InMotion. The onboarding process was smooth and relatively painless. Any time I ran into something I wasn’t sure about, Tech Support was extremely helpful, and they were consistently friendly, patient, and professional. I really like the Account Management Panel/cPanel combination. I have a buddy whose business website I created a couple of years ago on a GoDaddy hosting account, and recently started creating a second website for him. After having multiple issues getting things set up at GoDaddy, and wasting a lot of time just trying to find my way around GoDaddy’s difficult-to-navigate customer portal, I suggested that my buddy move his existing website to InMotion and host his new site there as well. He agreed, and InMotion Tech Support’s stellar service proved invaluable in flawlessly migrating the existing site (something I had never done before)! Short story long (sorry!), InMotion has over-delivered every step of the way, and so far has earned five stars across the board.
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...(continued) recently started creating a second website for him. After having multiple issues getting things set up at GoDaddy, and wasting a lot of time just trying to find my way around GoDaddy’s difficult-to-navigate customer portal, I suggested that my buddy move his existing website to InMotion and host his new site there as well. He agreed, and InMotion Tech Support’s stellar service proved invaluable in flawlessly migrating the existing site (something I had never done before)! Short story long (sorry!), InMotion has over-delivered every step of the way, and so far has earned five stars across the board.
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March 22, 2020As not all that familiar with web hosting terminology and the latest technology in this field (I am just a consumer) I must say that InMotion is one of the most pleasant companies I have ever worked with. They have patience, knowledge and great customer service skills. The other day I had problems uploading through FTP, I called and a person called Kyle did not let me off the phone until the problem was solved. I have used other hosting companies in the past, but none was like InMotion. Great company. Highly recommended
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March 21, 2020I have hosted both personal and clients websites with Inmotion for years and I can honestly say there is no better hosting site out there. Pricing wise they may be a bit higher than other hosting companies, but their up time and absolutely amazing (U.S. based) customer support is well worth it. Not only will they help you with any issues you may have, they provide the knowledge articles to educate you to be able to do it on your own next time! I can't say enough good things about Inmotion and if you are looking for a hosting company for your domain, stop looking, head over to https://www.whoishostingthis.com and sign up now, you will NOT be disappointed!
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March 21, 2020In Motion staff are always quick to respond to issues and general queries - tech-related and otherwise - and have continually delivered high quality service and support. Big thanks to the staff for always getting problems solved on time and clearly explaining what happened.
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March 20, 2020Transferred my web hosting account to InMotion and rebuilt my site rather than migrating it. Due to my limited skills, the only way I was able to build the site and have it working properly was due to the knowledgeable, skillful, and patient web techs. Thank you InMotion!
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March 06, 2020I am happy to say that my experience is the best using inmotion hosting. The suppprt I recieve is more than excellent. The people who have helped me have a tremendous, positive, helpfull atitude. Characteristics of the service provided is the best in email, performance, applications and everything. Congratulations!!!
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March 04, 2020Inmotion host is great and have an excellent customer support
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January 16, 2020I can't say enough about these guys and their customer support. If I have a problem, I just use their chat feature and they get to work. They are so patient with me when I break something on the site. I really can't say enough. I've hosted multiple sites with these guys and will continue to do so, I also suggest anyone I know to use these guys,
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January 16, 2020EXCELLENT!. Finally Someone got it right. you can use either harde or round cube web mail and they both work correctly in cpanel. they also use 2 spam filters spam assissian and simply spam free. offer a great easy backup service. domain reg through true cow. better than enom. 24 7 support chat and email ticket system with real person support no robo tech support here. very good value for the money. latest cpanel, free ssls. givem a shot!
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January 16, 2020great service
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Rob Olian
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January 15, 2020Called about a problem with my web site on Sunday morning, and InMotion support fixed me up within 20 minutes of my call
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Linda Mac
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January 15, 2020I am not a techie. Inmotion has a lot of features I don't use because I don't understand how. but for my purposes, I have a internet friendly site up, and can get through to a live person when I need help
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January 15, 2020Been with InMotion for a very long time and they have always been there with quality service and fast response. AAA+
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Anthony Whitehead
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December 29, 2019Inmotion hosting asked me to review their site as I'd written a very good email to them relating to how a techie has dealt with me whilst they had issues with the server I was on. Unfortunately they lost at least six months of emails I had and wouldn't engage when I tried to understand their backup strategy to find out the extent of my issues. I asked twice for this to be raised and someone to come back to me. It seems they are only concerned about reviews when they are good. I like to be balanced and would have much preferred to give a positive review.
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Dave Worden
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December 14, 2019Hosting with InMotion has been really easy, and the software makes it simple to manage my domains. The service is reliable and dependable. Tech support is fast and they help with any issues the first time they are asked.
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wilfred wood
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December 12, 2019Good customer service. I recently needed to use the support portal and raise a ticket regarding my web site and email being out of action. Although it was obvious they were dealing with a major system outage, I was kept up to date and informed about the status and progress as it related to my site and email.
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December 12, 2019It is rare that I have any issues, but when I do it is because of my lack of understanding and not a system issue. The last time I was in need of help, Jake, knew exactly what I was talking about and knew what information I needed to correct the issue before I go to ask him if they had any instructions already setup. That is great customer service! A few years past I did customer service for a Fortune 100 company so I have a good sense of what is and is not customer service. I have never once had a bad experience with sales or technical staff. They have always been there, even in the middle of the night willing to help me. Because of this fact I have no intention of finding another host because they exceed my expectations!
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Joe Gramm
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December 11, 2019I've been with InMotion Hosting for several years now. My site is always up and my email always works, the price is affordable, and I can have my own IP Address. Tech support has been excellent for me. One of the things that really attracted me to InMotion was their support for the Wordpress based website builder BoldGrid. Boldgrid is easy to use, dynamic, has excellent plugins and themes and fully supported on the inMotion Linux servers. My business is a one- man upholstery shop on Cape Cod. The combination of InMotion and BoldGrid Wordpress gives me a fast, modern, dynamic website that keeps me at the top of search results.
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José Miguel
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December 10, 2019It is not the cheapest hosting, but I am with InMotion because it is excellent, not for the price.
InMotion's uptime is great. I have been their client for six years, and I can't remember when was the last time my sites were down. About his customer service, in general is supreme, with extremely fast solution times. About the software available on my VPS server, it has the usual. And when I need something, I always go to their support area.
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December 10, 2019In nearly 10 years my site has never gone down and I appreciate the support (even when I simply dont understand something)
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Tommi Davis
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December 01, 2019The absolute WORST hosting company I have ever had the displeasure of dealing with and I have been in the industry for 25 years. They DO NOT CARE about their customers or your customers and will take your site down with NO NOTICE and NO RESOLUTION. Wish I could give them zero stars.
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P Technology Consult
ptechconsult.comwww.inmotionhosting.com
P Technology Consult
We specialize in Technology Consultations, web designing, Web Updating & & development services, Domains and Hosting services