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U must be lucky not to face any issue
I have VPS package with ipage. Anytime I have faced a problem it took days to get it resolved. They have NO direct number for VPS support, you have to go through general regular chat and after explaining basic stuff the agent is acting like a middle man chatting with someone at VPS and replying to you. Very slow and sad. Most of the time they say we will open a ticket and after 2 days a jackass gets back to you and say "hey, we don't support this, we dont cover that and so on".
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