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Oh DO NOT USE THEM, EVER avoid iPower
While the price is good the rest is so bad that it's a waste.
Last week my site started having problems. I tried to chat. Chat would not work (used 4 different browsers over 2 hours). So then I tried to call them at their support number.... it too would not work......... oh so much fun.
So today I tried to contact them again and the chat looked like it might work. I waited 23 minutes with no response from them.
So I set my account to "Do Not Renew My Hosting". It then showed a phone number with a please call "1-855-644-5365". The phone number is a fake it does not exist. When I logged back on it had not saved my "Do not renew my hosting".
Oh so much fun! Oh my website is in the process of being moved so it may not be there.
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