I'm sorry that you were part of that outage. We work hard to make to minimize hardware issues that would result in downtime. Unfortunately we can't predict when a hardware failure will occur. However when it does happen, we work quickly on a resolution to minimize customer downtime and to prevent data loss.
When something like this happens, the best place to stay on top of what is happening is at our status blog. You can check this at any point during an outage as we update it regularly throughout any outage.
We're sorry if you are missing any email, however all the mail in the queue would have been delivered after the outage concluded. We can generally check on the mail and see what the status is unless it never made it to our server. In that case, the sender would be notified via a bounce back message.
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