I know it's frustrating to hear that you have unlimited storage space only to then be told that you have to reduce the amount of storage you are using. The reality is that on these shared servers we have to maintain a stable environment for all users. When one user goes way above and beyond the standard usage on a server, we have to take action to prevent it from impacting all the other users.
If you would like to discuss this situation further, we are willing to listen and work something out with you. You can contact us at email@example.com and we will respond to your concerns as soon as possible.
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