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  • 2.00
    April 10, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support

    Comments ()

    April 10, 2017

    You have to really suck to get rid of me and they do!

    You have to really suck to get me to leave. I mean, I can barely spell email, so changing my provider is an earth moving proposition. IXwebhosting sucks that badly. After 7 years, I finally couldn't take it any more so I took off the auto renew. My account was closed suspended on a Sunday at the end without any notice. Their customer service is in India and after 3 tries I gave up even trying to get the rep to understand what my name was. In the end, they refused to give me a single day grace period to move my account and instead preferred to bounce all my emails. STAY AWAY FROM IXWEBHOSTING.

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    • Hello Wendy, I'm sorry for the troubles you faced with your account. I'm sorry that you didn't receive any notice about your account. Our system auto sends notifications to email addresses on file, but if the email address does not stay current, often the notices go unnoticed. If you need any help with understanding our services in anyway please contact either our phone, chat or ticket support teams. Cheers, John Richards IX Web Hosting

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