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These people are incompetent
While the plans they have are full of features, their tech support is horrible. They're totally mismanaged. The hardware is not always reliable and I have suffered through much downtime this year. I will say when it works it is generally pretty fast though.
A server "upgrade" this year caused numerous problems. What was supposed to be a seamless upgrade was a nightmare. They make changes to files without telling you what they are doing which often results in additional problems.
They do not adequately read tickets, and it is not unusual for a ticket to get passed around to numerous people which results in endless repeating and clarification.
Stay away. - I'm leaving for good, which is why I am here. They were OK for a while, but not anymore. I am a very patient person, but they've pushed me too far.
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