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  • 2.40
    March 09, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    March 09, 2017

    Time to Move on to New Company

    Been with Justhost about 5 years. Had three websites and multiple email accounts. The only good thing I can say is pricing is decent as well as uptime. Tech support is untrained. Speak to 5 people you will get 5 responses. Including one person that wanted me to restore my whole computer. Paid them to migrate my site including emails. They forgot to migrate the most important email. Tried to explain that but they are so concerned with not taking responsibility they couldn't understand. Finally the 9th person over two days, understood. But only some of the emails were migrated. All the subfolders are gone. No financial reports, HR files, Banking, etc. Gone. I know they have them on their server but they don't know how to find them. This is more than frustrating. Either train your people properly or hire those that know what they are doing.

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