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  • 5.00
    November 09, 2013
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    November 09, 2013

    Fast support and fast SSD

    We have been with KomodoSites for almost a month now and, so far, have no complaints whatsoever. Their support is knowledgeable, responsive and seems to be available 24/7. Having submitted a total of 8 tickets at the time of this writing, I don't recall a single instance where I was unsatisfied with the response. I have been with quite a lot of different web hosting providers over the years and have experienced many helpdesks wherein tech support takes hours and hours to respond. By contrast, we have happily never had to wait too long for a response from the KS helpdesk. OnApp Cloud + super fast pure SSD + support that is always on the mark... in short, I predict we'll be sticking around with this provider for a while.

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