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  • 2,60
    June 22, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    June 22, 2018

    www.liquidweb.com

    Thieves

    I would like to give them a -999 rating if I can. We have canceled the service we signed up for in 2016. Early 2017, we started seeing the charges again and I had to call to cancel again. It is now June 2018, they started charging us again $25/month for the service they even admit not having any more. When I called, a rep told me again to go through their "interactive" cancellation process again with the cancellation team that is not available by phone. When I asked him about getting refunds, he says they'll refund 2 months worth. I am owed hundreds of dollars. What's worse? They'll start charging us again later. This should not be allowed!

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