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  • May 15, 2020
    • User-friendliness
    • Price
    • Reliability & Uptime
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    May 15, 2020

    Deceptive Sales Team

    I do not recommend LiquidWeb. In a chat session with sales, I was sent a link that was supposed to our needs. Three days later, we found it does not fit our needs. Then they want to add on more specs and fees which were significantly more than the original recommendation. I'm only three days in and we did NOT use the I asked for a refund. They will not refund the full amount. I went through at chat for over 30 minutes with the rep that sold me the server and he only tried to be "right' and refused to refund the entire amount. We have opened a dispute with the credit card company. Do not them. Look at other hosting companies.

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