Liquid Web, L.L.C

We've been hosting with LiquidWeb for 7+ years and have loved every minute. Fantastic uptime, and truly the best support you could ever ask for. Their prices are not the lowest around for sure, and we're downsizing some of our sites so not sure we will be able to stay with them for much longer, but I would highly recommend it over any other host for those who are within the budget.

Hosted with liquid web for over 10 year and there service used to be unrivalled and we were happy to pay there premium prices, however there support has become awful I waited over 48 hours for a response to a problem then they had the cheek to offer me $5 compensation, Absolutely shocking

liquidweb.com is the best domain and hosting providing company. they offer low cost domain. The special thing in the liquidweb.com is that they always offer coupons for their customers as well as i love their hosting packages. But they do not have good customer support. So I am switch with LiveMNC.com. Now I am satisfied with LiveMNC.com.

We have been with liquidweb for serveral years and their commitment and high quality hardware are second to none.

Despite of many questionable positive short reviews and rates I had nothing but horrible experience with Liquidweb. They provide very slow support , and some times they takes days to reply, I have a feeling that many of their "support employees" are inexperienced and possible part time contractors if not freelancers. If you need support from a hosting company, in my honest opinion go elsewhere. Unfortunately I did no choose them, they bought my hosting company out for not being able to compete at same level quality of service. They can buy the competitors because they make lots of money hiring cheaper "employes/contractors" and then when a competitor shows up raising the bracket with better services, they buy them to keep the standards lower. Sad but true.

Whenever we have new requirement to design deployment architectures, improving reliability and availability of services, storage and load balancing requirements and any issues related to networking, SSL, additional IP requirements etc. we never hesitated to post a query to their heroic support team who treated us with at most enthusiasm and care in understanding our requirements and solving our business challenges with their technical expertise. They always provided us best suited solutions that are economical, quick in implementation, reliable and long lasting to suit business growth. Truly, they are the most helpful humans in hosting.

I am using them almost more 3 Year now, Their Support is heroic, i will keep continue using them for more of my clients. excellent support and services. They are always human based chat system, easy control panel and best response time. I will definitely recommend Liquid Web to everyone needs best hosting/server/service/support. They have all S.

LiquidWeb offers great service and support - able to take care of issues independently or walk you thru the issue so you can take care of it yourself in the future.

The first byte connection is great, If you don't want to use a CDN is the best choice.

Liquid web purchased the previews company where we were hosted: Wiredtree. Wiredtree was by far the best hosting service I've ever experienced, even though their entry plans weren't awesome their support was, and the more advanced plans were AMAZING on price vs performance. However when we got switched to LiquidWeb's infrastructure everything went to HELL. Response times almost doubled (I wish I could attach the evidence) and most their support staff proved incompetent. STAY AWAY from this company. They USED to be good as far as I can read up, but they got bought by an investment firm, they fired the CEO and appointed a new one focused on squeezing dollars out of the company NOW and not in the long run.

It's the most horrible hosting provider I have had in the last 10 years. Their ticket response rate is so painfully slow. I have had a ticket with critical issue unanswered for 2 days! I am coming from Wiredtree hosting which unfortunately was absorbed by Liquidweb. They would respond to tickets within 10 minutes. If your business depends on web presence choosing Liquidweb is a suicide.

I have been a Liquid Web customer for over 5 years and the support has been great until recently. I was going to be a couple weeks late paying my invoice so I asked if I could have an extension until the 1st of the month. At 2am on the 2nd they shut down my server for non payment. I then payed the invoice and asked if they would turn my hosting back on. They said I need to pay next month's invoice as well even though it is not due for a couple weeks. I ask to speak to a manager and they told me I will need to put my request in writing as managers do not have the time to get on the phone for these situations. So much for "heroic support."

I had no issues with Liquid Web for years. But one Deluxe Hosting bought them, nothing but trouble. They are terrible. Go somewhere else

Luiquidweb sold off my account to Deluxehosting without a single email notifying me. I am still logging in fine to the Liquid web cpanel and account, and they have no idea how this can be the case. I tried to login to Deluxehosting with the same login info, of course that didnt work.. I then sent a re-set password request with the email I've used all along with liquidweb and got an email where the re-set password link is a spam link... Wow! Great experience.. Not.

LiquidWeb sold my site to DeluxeHosting.com without letting me know and without giving me the chance to upgrade to a more expensive service. They said they sent me a message, but I cannot find it in my email, including junk mail. I had to change the DNS for my site ...reconfigure my email accounts ... just to be online and then when I called DeluxeHosting to get advice about how to upload content, I was on hold for more than 30 minutes. I gave up and tried their online chatting system. It was down. I called LiquidWeb to ask what I could do and they said I could come back as a NEW customer, going through all the pain and expense of transferring the site back to them. Until they sold my account, I was very happy with LiquidWeb. I would have bought a more expensive account to stay with them. But now I feel betrayed and looking for another hosting service

Liquidweb is the Wonderful hosting provider I ever see because last four years I have been using Liquidweb servers without any major problems. Before Liquidweb, I was used the most of the big brands in the hosting industry. But they do not provide expected hosting infrastructure for my E-Commerce sites after paying a huge price for their servers. Therefore, I moved my E-commerce sites to Liquidweb dedicated server. Liquidweb offers host infrastructure to my E-Commerce sites more than I expected. Liquidweb reduced me a lot of headaches because my site faced several server downtime issues in the previous hosting providers. Now I'm not facing any server downtime issues, and also, I'm happy with Liquidweb heroic support they helped me to configure my sites initially. Whenever I have any problem related to the server issues, I contacted Liquidweb by phone or online chat support team at any time, and they responded within few minutes. Thanks Liquidweb for your excellent Heroic Support.

LiquidWeb is good, solid, and stable because they learn from mistakes. No outage seems to go without a heavy expenditure in engineering and equipment, so now there are almost no outages - it's been a few years knock wood. Easy to deal with. Actual 24/7 tech support.

Great service and support!

We have used liquidweb dedicated servers for years. Mainly because of their top notch managed hosting support.

I've used dozens of hosting companies while running my internet marketing business. After switching to liquidweb I quickly dropped all other companies and use them exclusively now. Their support is amazing and they are always happy to help. And their support team actually knows what their doing.

Liquid Web has received the INC.5000 Fastest Growing Companies award in 2007, 2008, 2009, 2010, 2011 & 2012. They guarantee a live agent is available 24 hours a day, 7 days a week, every single day of the year. Not only that one is available, but that they will answer our phones and live chats within 59 seconds. So in my point of view they are the best and fast support provider in the world.

You dont have to be a rock star to get the right treatment with Liquidweb.com - everyone gets 'white glove' treatment, everyone's account is equally looked after. I'm hosting here myself, build clients I have host here, simple blog's I've recommended host her. It doesnt matter what type of site you have or need, these guys will maek it rock for you. YTop of the line stuff, silly to look elsewher.

I had an impersonal experience with Hostgator and because of their hidden agreement about iNodes I kept running into problems. No one ever reached out to me to help. Their customer support treated me like a number. I was told about liquid web and so after checking them out I decided to transfer all my sites over to them. From the beginning, they eagerly took my calls. Made me feel important and even despite some challenges with Hostgator limiting my backup file size Liquid Web was totally outstanding. Their team quickly answered my questions, even called me, and they handled all the challenges and my sites were successfully migrated over. I feel like they are family. I really love working with them. They make business fun again.

I've had a fully managed server with liquidweb for over 10 years and any time I have questions, need to upgrade, or do a migration, the liquidweb staff has been fast and helpful beyond any of my expectations. When you need support, liquidweb is there for you with an expert team that knows their stuff. Requests are handled quickly, accurately, and with a great level of consideration for your business needs. Truly a rare and amazing company in this industry. I recommend them with absolutely no reservations. On the technical/performance side of things, their servers are fast and always up to date with the latest hardware and updates. Liquidweb is where you want to run your sites if you need speed and reliability.

We and our clients have been through the gamut of hosting companies, including many registrars touting themselves as hosting companies. With each experience, the lesson is always the same: hosting companies just sell a block of space on a box. The cheaper they make it, the more blocks they can sell and the lower the quality of service becomes. LiquidWeb has consistently been there for us over the last 10 years, providing incredible security, up-time, and well-beyond out of scope support. I can list at least 50 times where we or a client broke something by adding a plugin, trying to make a change to a SQL database, or just making a really thoughtless error. With each urgency, LiquidWeb's support has been there, 2am in the morning on a support thread or call, without judgment, without push-back, always there to help solve a problem. They could double their prices and we'd stay with them if for noting else than their great support. Price is competitive and UI is super intuitive.