Liquid Web, L.L.C

We purchased VPS service and tried to have our websites migrated to Liquid Web after reading positive reviews. We waited almost 1 week to be notified that the migration was complete. After the migration our e-mail never worked for multiple accounts costing us a lot of lost business revenue. The migration support team was not very responsive sometimes taking up to 7 hours top respond. Their "59 minute" support guarantee is unrealistic. They never repaired the e-mail problem so we had to go back to our old hosting company because of us losing money daily with their service not working. They even tried to Pro-Rate our refund because they stated that we had the service for a week which we did not because it was inoperable. We will have to Dispute the charge for the refund. I have been reading reviews about this company all over claiming that the company was sold and they are no longer the good company they used to be. Any businesses that count on reliable hosting service to earn revenue should stay far away from this company since they are no longer what they were in the past.

Moving our managed WordPress hosting to Liquid Web was one of the best decisions we made last year. The performance is outstanding — our site speed went up by 50% just with the transition. More importantly, the Liquid Web support team goes above and beyond and is easily accessible. Thank you, Liquid Web!

Liquid Web is great. I've been through many hosting providers and these guys help with thing other providers would say 'it's your job to know how to do this-we only host it'. One guy stayed on the phone with me for 2 hours when I switched from a Magento site to a Wordpress site. He made sure everything was how it should be. 10/10 will recommend.

Support is very helpful. I don't have much of an understanding of working with servers and domains, however every time I contact support with a question they are able to help me get what I need done. Often times they just do it for me which is super helpful. Been with Liquid Web for 3 years and plan on staying for a long time.

Switched over form Godaddy after repeated issues with uptime. The difference is night and day with Liquidweb. It is a more expensive option but you get what you pay for without the shady business tactics.

I've been a LiquidWeb customer since 2013 and have hosted dozens of sites on my Cloudserver. I would never consider moving to another web hosting company. The performance is virtually flawless and trouble-free, and any technical questions I have had are answered within minutes by a very friendly (and patient!) support staff. I can't recommend this company highly enough.

I've been using Liquid Web's Cloud Sites service for a few years (which was carried over without any significant hitch when this service was purchased from Rackspace, whom I'd been with since 2010) and while the pricing options might not be as flexible as some might like, I feel the cost is worth it because of the quality and reliability of the hosting and email services, and the spectacular level of tech support. Their tech support crew has come through for me countless times over the years. If you host multiple small-to-medium websites for yourself and/or others, and you don't have the knowledge or the desire to manage servers or hosting space on your own, you really can't go wrong with their Cloud Sites option.

We're partnered and their customer from more than 5 years, their support team is heroic amazing provide you instant solution and never say no to your problems to be resolved, always improving their products and services offerings. Recommended for WP hosting, SME and Corporate hostings.

I have had my fair share of experience with less than ethical, and some downright awful hosting providers...and I'm grateful to have found LiquidWeb, who has been an absolute breath of fresh air. No matter the time of day, the problem, or question I've had, they have been immediately available, courteous, and professional. I no longer have to google my problems and send links to my host, I no longer have to try to cancel questionable contracts, and I no longer have to worry that my site is going to be down, or pages are going to stop working during the middle of a launch. And that has been worth every dime. If you are wondering what host to choose, as your business grows, and so that you don't have to worry at night about things not working on your site, choose LiquidWeb, it will be the last hosting decision you'll ever need to make.

I've hosted with several companies over the last 20 years, but none come even close to Liquid Web in support, and our server is almost always up. Anytime of the day or night, their support staff rocks, and they are fast at solving any problems we have. Would not recommend anyone else over Liquid Web. They're the best.

really nice hosting provider with even better on hands support when you need them. prices are reasonable considering the built-in support you get. solid choice for anyone.

We host a half dozen mostly static websites that do draw quite a bit of traffic as we are a "needed" business in our area and people look for who works for us and where/when we operate. Our LiquidWeb sites work exceptionally well and when we have issues with changes (like requiring SSL for instance) their support is always helpful and get us squared away quick and usually through chat but sometimes we do have to call. The only miss is we sometimes require 3rd party tools that they guide us to install that, to me, should be installed by default but I get the "Spartan" approach where you start from 0 and build from there.

We use Liquid Web for our main website hosting and have for a few years now. It was easy to select the right server for us and to get it setup. Liquid Web helped us all along the way and it was basically effortless. Liquid Web also provides wonderful online tools for us to use to manage the server. It really is easy. As great as all that is, it's not the best thing I like about Liquid Web. What I like most about Liquid Web is their support staff. They are available to assist in a hurry! I just go to their support portal online and ask for the help I need and they take care of it for me. Even if it's something I have to tools to do (but maybe I'm not sure how), they will always cheerfully and professionally help out or simply do it for me if I prefer. Highly recommended!

Liquid web helped us with a complex migration and were there every step of the way. sites are ALWAYS up and the chat help is fantastic. The staff on the chat help is really, really good. Not afraid to roll up their sleeves and get to work. Especially patient w/ a non tech customer like me!

We have 2 servers with LW and manage approx. 20 websites. I have a new issue needing advanced support at least once per month and I know that I can always count on their team to help me get out of a jam. They could probably be triple the the price of any other company and it would still be worth it for the service they provide.

Our company has been using Liquid Wed for several years now and the support staff is quick and extremely helpful every time we need assistance!

We have been with Liquid web for years and have found them consistently responsive in technical support, queries and getting things done. Their system is quick, and running separate cpanels for each site keeps things isolated from other accounts.They have a full range of services that can provide any level of hosting and servers. These guys are pros and competitively priced. Dont hesitate to check them out.

When we started our business we did an analysis of the hosting capabilities at the time and it became very clear to us that Liquid Web would be able to support our needs. From the 24x7 uptime guarantee, the on-demand chat support and the scalability of the platform - it was an easy decision for us to choose Liquid Web as our hosting provider.

I host several sites for clients and have used several different hosts over the years. All the well-known companies are dirt cheap for a reason, you get what you pay for. I have a vps and it provides the performance I need, but even more importantly, tech support is always available and they always answer my questions and solve my problems.

You get what you pay for in hosting and I am happy to pay a bit more to get so much more. Support, quality of hardware are worth it. A great hosting company that goes above and beyond every time.

I spent a lot of time selecting a web host for my web clients. I chose Liquid Web after having used many others over the past 16 years, some really big ones included. Their customer support for Wordpress has been outstanding. The response time is usually just minutes. The service reps (who are in the USA) speak in clear, easy to understand terms and directions.

Solid uptime and excellent support. We've been a long time partner with LiquidWeb and continue to expand as our customer needs grow. Having a dedicated partner support contact for sales needs, and their heroic support staff means we always get someone when we need it.

Server support is above and beyond amazing. Their support staff are all professional and patient...something I need when I'm in a hurry. I've been with them with several hosting accounts and companies for at least 10 years. Will be with them until I retire.

Great Customer Service The support staff at Liquid Web is available 24 hours every day. Wait time is usually very short or non-existent (I usually use the live chat and not calling on the phone). The support staff are always friendly and courteous and will stay on the case until your issue is solved.

Liquid Web is on the ball with support. I appreciate that very much. I've hosted with multiple companies and their support is the best yet. That means everything in this for me. My livelihood is in my websites and their uptime. It helps to know they have my back every single time I need it.