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  • 1,60
    February 20, 2020
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    February 20, 2020

    Going downhill fast

    Since Lunarpages took over E Solutions the customer service area has fallen apart. It is virtually impossible to get a tech on the phone. I have been having sending and receiving issues since January and this has yet to be resolved. I say (via chat) that I want to speak with a supervisor and the rep says they will generate a "ticket" and they will E Mail me. I am not going to hold my breath, and why they can't pick up the phone and call me is mind boggling. If you are looking for a service provider, keep going as this has become a horrible and totally unreliable service.

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