Lunarpages

I'm surprised at the lukewarm ratings I see here. Lunarpages has hosted two of my domains and some clients' domains for about the past 10 years. No problems at all, and their pricing is reasonable. Tech support agents are fast, friendly, and sound like they're based in the US. You get a real live knowledgeable human on the phone in literally seconds.. The only times I've needed support was when I was trying to do something I needed additional help with (or something I messed up, lol). The chart says they've lost a lot of domains to a certain other big hosting competitor, but that competitor is like the Walmart of hosting. I've worked on client sites with that other co.--not really that much cheaper and their support gave me and a client different (and wrong) answers to the same questions. Just made me appreciate Lunarpages even more. So, yeah, you'll pay a liiittle bit more than the cheapest/biggest host, but it's certainly worth it. I'm happy to keep using and recommending Lunarpages.

I have been with Lunarpages for several years. Great service and never a problem.

I've been with Lunarpages for the better part of a decade now, and highly recommend them. Their control panel has lots of options to geek out on, and is also simple enough for just a site displaying my jewelry portfolio for reference. When calling for support, they are always knowledgeable, and we always get to the root of the issue in the one call.

I have been with Lunar Pages for well over 15 years. They host some 5 sites on a shared server basis. I have always been very pleased with their level of service as well as the support they provide 24/7 as needed. One plan I appreciate is their managed shared support. The plan allows you to initiate advanced support allowing their techs to work on various issues. The cost is 39.95/mo. and can run month to month or as long as needed. This service level is much appreciated as an add on when tech needs require expert assistance.

Your support technician Michael Menendez was not only successful in helping me resolve two problems, but did so with patience and a generosity of spirit.

I used to be a happy client of Lunar Pages, until about a year a go that I began to have regular issues with the Emails, and the online Tech support passed from been great, to virtually non existent (now I don´t even receive answers to my tickets). Today I hired an other hosting provider.

There has never been a time in the past ten years that I have not experienced courteous, professional and helpful assistance from the Lunarpages technical support team members. They have always been there to provide accurate and timely technical support, advice and assistance when I needed it.

As a non-techie, I find the support staff at Lunarpages to be pleasant, knowledgeable, responsive and able to communicate with a layperson in terms that don't make me feel like a complete idiot.. Most recently, I was on hold less than 2-minutes before getting a person, who patiently resolved each of the issues I was having.

Excellent support for someone who stumbles around in code...

I've been hosting my sites with LunarPages for a decade and am completely satisfied. Awesome tools that meet all my needs, and the tech support is first rate.

I have been with LP for many years. The price is so reasonable and appreciated. I host several domains with them. What I also appreciate is the phone and ticket support they offer. I am somewhat of a power user, but the internet changes so often, it is hard to keep up with the latest trends and negative issues that threaten your sites. The tech folks have assisted me several times in solving threats and insuring my sites are safe and work efficiently. Price is one thing, but does your web host offer efficient, consistent and reachable support personnel?

As always, you guys are extremely helpful, friendly, and not in the least bit condescending. While there are less expensive solutions on the market, your support has been why I have stuck with you for over 10 years now, its worth every penny.

Thanks LunarPages... I've been with you since 2000 something and I think you are grrreat! Haven't need support (Accounting and Tech Support) much in all those years but when I needed it... it was always out of this world GOOD. Thanks again, Radar

I have been a customer back to the early 2000s?... perhaps even the late 90s?... too long to be sure. I have always been pleased with the level of service and support. I host several sites here and especially appreciate the tech's willingness to explain to me various aspects of the internet I may not fully understand.

I see people whining about your support but I have never had anything but the best results from it. It's difficult in the middle of the night when things go sideways but it all works out. the biggest thing I appreciate is that the people I talk to are in the USA and I can understand them, the ones I communicate online are quite often overseas but I can understand written English much better that I can with a heavy accent. As far as I am concerned hats off to ya! And Please minor adjustments are fine bur Don't Try to Fix What's Not Broken, a long tradition in the USA unfortunately.

I am with lunarpages for more than 10 years, it was great before 2015! Since 2015 I started to get tons of spam emails, by late 2016 most of my email sent were blocked or just went to spam folder, now, most emails sent are just simply disappeared. Called tech support a few times, most time they just told me waiting for their email response. Last week the tech just told me it is not their problem! Finally today a nice tech says he might be able to fix it but I have to wait for their email response.

Been with LunarPages since 2001. Was offered the opportunity through a friend to host my domain on a server for free. Why bother? LunarPages has treated me great. Tech support is first rate. When the problem was my Mac and nothing to do with LunarPages they helped me trouble shoot my Mac. They've helped me solve problems that Apple's tech support couldn't figure out. Don't get me wrong. LunarPages is not an Apple tech support company and I don't call them when I know the issue is with my Mac. It's just when the issue isn't with LunarPages they don't leave me out hanging to dry by telling me to contact my computer supplier. They help me out. First rate tech support, friendly and committed people.

We've been using lunarpages web hosting for our company website for over 10 years now and are very satisfied. These guys very professional, respond quickly and offer a great product at a reasonable price.

Sometimes the techs take a while and sometimes they do stuff without informing you Like changing konig.lunarpages.com pop domains randomly but all in all a great outfit. UI is getting bette too.

Lanarpages has hosted our website for many years almost flawlessly. They are very helpful with any questions I have had.

Lunarpages has hostel my website and email forwarding for more than a decade without problems.

We have been with this company for a number of years unfortunately we have discovered an issue that has taken place over a year and a half ago. luna pages has been charging our Account for over 10 different website some of which are no longer using their services however they have still been charging our account for there costs . Once our accounting department had discovered this issue we contacted lunar pages and they were less than helpful in rectifying this problem and refused to refund us for the mistakes they have made we are entering into a process of trying to retrieve our funds . I would highly recommend that you use a different company that is more customer reactive and friendly .

I like that lunarpages stays out of your way. I build from scratch and even when I do WordPress there's no headache. I could see where Cpanel could be a little intimidating for a new user but they have good online docs that walk you through it.

LunarPages is always on top of things and has provided terrific service for my dedicated hosting needs. The tech support staff is always quick to respond and often resolves unforeseen issues before I even knew they occurred. I've been nothing but pleased.

We've only had one issue when someone attacked the blog in a denial of service attempt and lunapages said we'd need to buy more bandwidth. We got it sorted quickly. We've been with them going on 10 years now. Good prices, quick to answer questions.