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MightWeb is a shared hosting provider, specializing in offering a stable environment, empowering your visions. We work with trusted & reliable companies to give each and every customer a fast and powerful platform. Our support is provided through e-mail (email@example.com), an on-site ticket system, live chat and through phone (during business hours). Details to all of the above can be found on the website. MightWeb's support is completely in-house to allow the absolute best possible customer service. We heavily rely and focus on using the absolute top-tier equipment and technology to provide the best possible service. MightWeb also offers a full 30 day refund policy on all hosting packages. Top-level domain names are excluded, and are non-refundable once purchased. Note that any cost related to the payment processor, or the cost involved in making a transaction using said payment processor or provider, will not be refunded.