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  • 2.40
    April 30, 2015
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    April 30, 2015

    Poor Web Host

    I've had an account with MochaHost for about a year. Initially, they seemed to offer a great set of features at a great price. Over time, I learned otherwise. As one of the other reviewers noted, their control panel is full-featured but operates at a crawl. Expect to spend up to 45 seconds moving from one screen to another. For anyone who wants to administer their websites quickly, this is an enormous waste of time. I contacted the company many times about this but they said there was nothing they could do. Second, their email platform sucks. During the time I had an account, they used Smartermail v10 when other companies were using v13. My customers were so frustrated with email access issues that they eventually demanded that I move their website to another host which I did. They have had no problems accessing their emails with the new host. Finally, don't expect a refund if their service doesn't work after 180 days. Lousy company - I'd select another.

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