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E. James King
Treat Customers Like S*it, lousy service, overloaded servers
Corporate culture seem to love staffing technical support with low-quality personnel. The usual response is along the lines "it is your problem". Of the 31 tickets I opened with them in the last 24 months, only one was related to my own software. That amount to more than one problem a month. Way too high compared to goDaddy, for example, where I host another website. Overloaded hosting servers cause major latency in response time. Supervisors and Management are inaccessible. Ownership is unpublished.
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