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Ridiculously greedy and stubborn
I've spent countless hours with this outfit trying to rectify a simple billing issue - they charged twice for the same period. No, the don't argue, they just keep sending the same meaningless "we can offer to apply the [over]charge to the next billing cycle". Dozens of times. I just learned they are located in Bulgaria, and that explains my experience - I've been there, and was amazed with the level of stubbornness.
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