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  • 2,20
    July 30, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support

    Comments ()

    July 30, 2018

    Not safe.

    Our files were hacked several times while we were hosting with them. We tried to work on this problem with them, but it was never solved. I think it takes both parties to willing to look into their own systems, so solving problems can become possible. Unfortunately, we don't get that can-do attitude from MochaHost.

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    Comments ()

    • Dear Client, I was able to review your ticket history and it looks like we have worked with you to provide you with the best assistance we can on all issues reported. We haven’t detected any issue with the hosting server on which you are being hosted and since very specific files in your site were modified we advised you to check your local computer and your application for vulnerabilities that might cause an infection. Unfortunately checking the application code is not something that we can do and it’s best to be done by the developer of the application you are using. We will continue to support you as best we can if you need further assistance. Sincerely, Jim S. Account Services Specialist - MochaHost Thank you,

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