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once was great... now none existant
This was really great company. customer service was top notch and I never really had a problem with them. Now they have outsourced to India and customer service does not exist. I've tried to get help with my account for a week and about transferring some things and they always reply... buy new service "here is a link". Why would I pay for the same thing twice? Email response as previously noted in other reviews are far and few between. If I was able to speak with someone knowledgeable, this would be corrected in 5-10 minutes.. instead I'm a week into this and have made ZERO progress. I have a contact number for a business manager whom contacted me to get me switch. Now he doesn't not answer his phone or call me back (this has been a month)... he should be fired!!! simple put, this company cares about money and ZERO about its customers. I foresee this company going bankrupt soon. stay away and save your money! they will take it and provide no support.
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