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  • 1,60
    December 27, 2017
    • User-friendliness
    • Price
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    • Tech support
    December 27, 2017

    The worst customer service EVER

    I have been a customer of My Hosting for nearly 9 years. I added a new domain with wordpress installation. I experienced some permission issues with files updated by another user. This required help from customer service. FAQ documents did not resolve the issue, chat support had no access to my account. Was promised multiple times to have a call back. Every time the call never came. One time after i complained on the ticket, the call came 2 hours late. Ultimately I transferred my domain via chat, which was surprisingly easy. I guess they do it a lot.

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