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  • April 05, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    April 05, 2018

    www.myhosting.com

    Poor IT Service

    The customer service agents are kind and helpful, but the IT team is bogged down and completely worthless. It has been more than 10 days since MyHosting.com produced a internal server error (HTTP 500) resulting in visitors not being able to access my website. The system is sending people to the error page, and not to the plain index.html page. The fact that it is their server producing the error and they can't seem to fix it is ludricrous. Their claims of escalating the matter to their operations team means nothing given that their operations team has been working on it for over a week. By the way, there was no offer to defray my hosting fees for the month.

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