Namecheap, Inc.

Namecheap started just fine, then turned to webserver. and lost all its goodness with making a dysfunctional website. Links to have them send an "Auth Code" gets nothing, and I've wasted days trying to transfer a website to a friend, and it still hasn't happen

I've been a Namecheap user for a couple of years now and all was good until last week. For some unknown reason, Namecheap's email server dumped hundreds of business emails and the folders they were in. I immediately offloaded the remaining folders to another email provider. Namecheap support promised to try and retrieve them from the backup but nothing has been done to date and every answer I get is "This can take a few days". As a safety precaution, I set my Outlook to the other servers and that was extremely fortunate as a couple of days later ALL the emails disappeared. Namecheap final response was "Well, we don't offer any guarantees" This is 3 years worth of business emails that went poof! Serves me right for trying to save a few bucks! My advice, pay twice the price and find a reliable provider ... it's FAR cheaper in the end!!

Dont even think to purchase their server as they have the worst support ever , i asked them to upgrade my server and they upgraded but made my website down and now dont even know how to fix it they only keep saying we apologise but they dont even have a sinlge person to handle issue , every time a new user comes in and every time customer has to explain the same issue

they ask you for copy of credit cards and when you give to them they ask again - can not get access to all my domains and site i purchase been 3 week - they do not take phone call and they keep you on chat for hours

I registered my first namecheap domain recently and got the email setup through their private email service. About a week later purchased their hosting package and email stopped working I think because of DNS settings. I have been on their instant chat 2x now and they are quick and super helpful. I now have a basic website and my email works with their webmail and on my android phone through gmail app settings. I worked years in internet tech support, superb job namecheap.