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  • 3.20
    February 23, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    February 23, 2017

    Great Price, Very Poor Service

    Used Namecheap for the first time as I was looking to try a less expensive alternative to GoDaddy. The pricing is fantastic. They had great special pricing during the holiday season. However, they recommend a free service to setup your website called Canvas and this is a very low quality website builder (compared to others). I've tried to remove this service to add others and nothing seems to work. I've tried contacting them several times and there's been no response over two weeks. Admittedly, I'm an intermediate when it comes to online hosting and site building. But GoDaddy was easy and had great response times to questions. Namecheap still hasn't responded to my request two weeks later. If you know exactly what you're doing, go for it. If you're newer, I'd recommend staying away.

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