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  • 1,40
    September 20, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
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    • Tech support
    September 20, 2017

    Happy to take your money; no idea how to run a hosting company

    All their email instructions are wrong. They're so lazy they can't even be bothered to set up the hosting server themselves but leave that to the customer. In the last 7 days I've been given conflicting dns settings (all wrong), my client has wasted their money and they still don't have a worked website, the support are useless and their command of English is non-existent. I'm not a beginner (as they seem to think they can bullshit me) as I ran my own hosting company for 12 years before I retired. I have just signed my client/friend up with because a) they setup everything within 12 hours, b) they're a little more expensive but know what they're doing, and c) my client now has a working site and hopefully can start making money. I have never dealt with such a useless company in 30 years of IT and I do not recommend Namecheap to anyone even with half a brain cell.

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