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  • 1,00
    August 20, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    August 20, 2018

    Dishonest. Sneaky auto-renew. Bad customer service.

    Namecheap charged my card for a domain service that I thought I had canceled. I checked and I had turned off the auto-renew on the domain, but not on the associated service to the domain, which was NOT EASY to find. When I tried to get a refund for the service, they refused. They never issue refunds. Also, prices in general are quite high for renewals. They charge very little for the first year, then jack up the prices in order to renew, knowing that most people won't do the work of changing DNS providers.

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