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  • 3.00
    November 24, 2016
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    November 24, 2016

    www.netfirms.com

    Consistently Charging Unauthorized Fees To Credit Card

    We've been with Netfirms for approximately 8 years. They continue to charge for "PRIVACY" for our domains even though it clearly indicates "N/A" or "Disabled". They did this to us in 2015 and said "we cannot refund your credit card, but we'll put a credit on your account. Now in November 2016 they charged our credit card multiple times for "Privacy" for Domains that had long since expired. In writing we asked what happened to the credit guaranteed to us. No response. We asked about all the unauthorized charges - no response. WARNING: DO NOT give Netfirms your credit card information after making a purchase through them unless you like to have unauthorized charges on your account.

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