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  • 1.00
    February 20, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    February 20, 2017

    www.netfirms.com

    do not choose netfirms

    first of all it is so difficult to understand and use their site. their live chat SUCKS and is so useless, they take so long to answer. before the chat they ask u for so much info, but once a staff is connected they ask you the same questions again... i've had so many problems with their chat where i'm typing a message and it won't send. you're a hosting company and your own live chat doesn't even work. i've asked 3 times why the pointer on a website doesnt work (i did the exact same thing to 4 other websites and it worked except for one) and they said they updated the DNS but didn't give me further instructions, and it still doesn't work. all in all it's an ugly, hard to use website and you will find way better ones out there. you won't get easy help either so don't even bother asking questions, just switch to another domain host please.

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