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  • 2,20
    January 18, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    January 18, 2018

    www.netfirms.com

    Netfirms

    Been a metfirms customer for close to 5 years. At the beginning they had it, customer service was good, technical support was also good. Now they moved their customer service to India. Customer service and Tech support went south. I had problems with my emails, they didn’t know what was going on, after close to 10 calls the started blaming Google. Today I found out that a domain expired because for some reason it didn’t renew, if I want it back they will charge me $99.00 + $13.00 in fees. I have around 15 domains with them + 2 hosting accounts and I had it with them, I’m going to move to ipage. If you are a new user it might work for a while, then you are going to get very upset, I guarantee that as soon as you need technical support they will drive you mad.

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