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  • 1,00
    March 27, 2018
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    March 27, 2018

    Complete Failure

    NetFirms has been a complete disaster for our business. I have been unable to get the them to renew our SSL certificate due to an internal policy issue that must absolutely send a confirmation email to a mailbox of their choosing. Once that was created, still no email. The overseas support gang is demotivated and simply wants to offload you to the next agent on the subsequent call. Promises are made that the SSL installation will happen in the next 4 hours and then...NADA, NOTHING, NIET, ZILCH. Call again, repeat the same conversation over and over from call to call and agent to agent. That's what you will get If you sign on with these guys. Netfirms used to work well and the support team was great. That has all changed now. Do you hate your online business? Are you looking to destroy it? Netfirm is a good choice for that. Choosing Netfirms for hosting amounts to digital suicide.

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