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  • 3.20
    January 23, 2014
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support

    Comments ()

    January 23, 2014

    Service is good when it is up.

    I agree with Ben, there has been several outages during business hours for more than an hour. There were easily 8-12 outages throught the year. We have reluctantly switched our service. We like to support local small business.

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    Comments ()

    • Robert: Thank you very much for your feedback. However, much like Ben's review of our service, our own internal records for our service and uptime this past year don't seem to match what you are claiming in your review. Hopefully you are not getting the performance of our services confused with services from another of the vendors of your business. I would highly encourage you (and Ben, too, if he reads this) to contact our application support team for any issues related to your service - we will be happy to work with you to resolve them and pinpoint any problems. You can contact our support team via email here - - or you can call 800.577.6981. Like you, we also like to support and work with local small businesses in the Harrisburg-area. We look forward to hearing from you soon.

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