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NetVision - Israel
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Rachel Welber Rowen
Website down all over the world except Israel
On a business trip to US, exhibiting my Judaica, I discovered that my website could not be accessed in the US. "Server timed out." I wrote to Netvision from the US, opened many complaints, but never got any service. When I returned to Israel I called them, spent countless hours on the phone, mostly having one department say they "couldn't find me," and then another department say the same--yet they find me to bill me every month--but they didn't come up with any solution except to say that I should upgrade to VPS. Absolutely absurd, since my website is very simple, no data, no shopping on-line, minimal traffic. I'm leaving as soon as I pick another server. Have a mind to sue Netvision, too, because I have reason to suspect my site has been down worldwide for about a year!
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