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  • 1.40
    June 01, 2015
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    June 01, 2015

    Deleted my website and can't restore it

    Got domain name and "web builder" package through them for a business I am starting that I hope can replace my day job. Over the last six months have been building the website, writing copy, optimizing it, getting it just right. Suddenly, the website shows up as "under construction" and all my work is gone. Apparently, there was a problem with my credit card -- still not sure what, since it works everywhere else -- and after exactly two e-mails saying there was a problem -- which got lost among the DOZENS they send weekly -- they deleted the content. I still own the domain name, but all the content creation work I did for months, all the SEO tagging I'd worked on so carefully? Gone. Customer service says nothing they can do! NetSol sucks -- DO NOT USE.

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