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Network Solutions, LLC
Horrible Customer Service
I have used Network Solutions for 7 years. Yes, 7 years.
I have an extremely complex web site with high end products.
At the previous company I worked at, I was able to create more than (10) Product Layout Designs, and now I am only allowed to create (10). THAT IS A SIGNIFICANT DROP OFF.
Why is this?
No one from Network Solutions can give me a valid, logical, reasonable, professional, genuine answer. And, I would legitimately be pleased with at least ONE of those adjectives.
I keep getting the run around from EVERY person I speak with: MARK, IAN, PATRICK, JEREMY LARAMORE.
I was just told on the phone that I was "not allowed to speak to a Network Solutions Engineer because they have priorities." So. I guess that means they don't consider CUSTOMER SATISFACTION as a priority.....And that their customers are NOT priorities.
Does anyone have a recommendation for another, better company to switch to?
If so, feel free to e-mail me: email@example.com
I appreciate it.
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