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  • 3.40
    February 19, 2017
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support
    February 19, 2017

    Be Ready To Get Jerked Around At Renewal Time

    All and all, I have been happy with the tech support. The system is pretty easy to use. Three column layout works well. Once you are up and running, there should be very few reasons to call them. As other have mentioned, they DO BILL YOUR CREDIT CARD FOR UNAUTHORIZED CHARGES. The main issue that I have is how they screw you around when it's time to renew your program. Two years ago, they forced me to accept SEO (Search Engine Optimization) in order to get their best rate. This is a total rip off, and will do you no good at all. Someone without a clue will call from their company, and ask what industry you are in. Maybe they could look at your website???? Just found out they want to JACK MY RATE UP BY MORE THAN 50% WHEN I RENEW. This is outrageous. They have done this before, and you have to fight like Hell, to get a better rate. I would suggest that you STAY AWAY FROM WEB.COM and NETWORK SOLUTIONS. NWS used to be a super company, but WEB.COM ruined them for sure.

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