ONLYDOMAINS

bad service, poor customer service,always received auto response

Hey there, you are very lucky if you are reading this review, so after 1 day of making a successful purchase at onlydomains.com i am writing this review. So this review is based on domain purchase and their customer support team. So guys if you are planning to purchase a domain then don't ever try to book it from onlydomains, maybe they will give you it at slightly low cost but there is no proper support for your domain instead they will blame you and your team, and also block you from chat support and they will not reply to your ticket. all these faced by me. Also if you are planning to purchase any hosting then switch any other hosting provider because these people are very offensive and not helpful at all. better to switch to godaddy or bigrock or 1and1 but never try only domains. their support team won't help you at all. as I said before they will block your IP from sending chat messages and will not reply to your tickets. One more thing, I read about 50 reviews from different review websites and realized that all of them are paid review only so don't ever believe in them, it's my personal experience so, I think paying a little penny extra is far better than handing with such a worst customer support team.

Onlydomains sell domains that cannot be registered, they collect the money and later they want to give you credit for another purchase. This way they cheat you and retain money. What a shame

I lost access to all of my 4 domains as there was unauthorized transaction problrm on my account. The registrar has not been responding for a month and I have no access to my domain names.

This rates worst than godaddy for hosting and the tech support is MOST INCOMPETENT. They have weekends off. Come-on, I know its NZ but your support is INDIA. MOST HOPELESS for hosting. I guess if pay CHEAP get soggy chip or peanuts.

I have hosting accounts with 3 companies, but these guys should be a case study for ho w to operate the worst hosting company in the world. I use them only for email hosting since I had to move my websites to other reliable companies. My sites were actually hacked all the time. Now even my email has been hacked a lot of times and I had to go through a time consuming procedure to unblock it. This last time I called their support, as usual and I had the worst experience I ever had on the phone. These people are incompetent. Not only they are not able to provide the slightest security for their hosting but their support is a disgrace to the word "support". I wouldn't suggest them even if they offered their services for free. I do understand they have problems with their security, but I do not understand how a cheap "support" person can have this attitude towards a client. Unprofessional, rude and useless.

This is a very poor site for hosting, buying domain names, basically all their services. We have a basic website on their servers and many times it is not reachable, it times out. While very polite, they have very poor and uninformed customer service. Turn around on tech issues can take more than a week, and usually come back unresolved. Basically, you get what you pay for and you would be better off printing your website on paper and handing it out. At least it will be accessible then.

Can't access email most of the time, always having a server error. Contacted support, said they'll fix it. It was but for a few minutes only then it's not working again. Hopeless. Requested refund. At least they offer it but you have to fill in paperwork, sign, scan and send to them. Reaaallly?! At this day and age, and for a web hosting company? They have cheap web domain name but that's it. Cheap.

The hosting might be good, but we have tried to reach them regarding a breach in our system and we haven't gotten any feedback from them. Its been 3 days since our domain is down.