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  • 1.60
    February 17, 2012
    • User-friendliness
    • Price
    • Reliability & Uptime
    • Software
    • Tech support

    Comments ()

    February 17, 2012

    www.singlehop.com

    Horrible. Scam. Stay away!

    I tried a few hosting services but this is the worst company I ever was doing business with. I received a horrible service. Internet access from the server was way worse that my home internet. Not only very slow but also had connection issues. There were times I couldn't even access remote session. They didn't deploy the server on time as promised. Customer service is also horrible. Not only they lied about 100% up service, but they hide between departments when you have issues. It seems they are nice but it's just business templates, completely useless and frustrating. I hated their service but it's not easy to cancel the service. That also requires to go through departments as they don't want to process my cancellation request via email. In my opinion, this is one of the worst company I have ever was doing business with. I'm now in process of account cancellation, with no results. You can't even close the business relationship with them. Total crap. Stay away!

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    • Hey Matt, We are sorry you had a less than stellar experience while with SingleHop. Please reach out to us directly and we will see what we can do to make things right.

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